| FAQ’s |
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| E-LEARNING COURSES |
| How are the assessments completed? |
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Your practical assessments are completed online with one of our lecturers. Your theory assessments are completed in the presence of a JP, Marriage Celebrant, Teacher, Accountant, Police Officer, Librarian or Nurse. The nominated person will be sent the assessment via email or post. They do not have to sit with you for the assessment, they are only to make sure certain guidelines are followed.
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| How is the course delivered? |
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E-Learning courses are delivered by online training lessons, training DVD's and manuals.
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| Are E-Learning courses Government Accredited? |
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Yes, all of our E-Learning courses are Nationally Recognised in Australia and Government Accredited. Avalon Beauty College is a Registered Training Organisation (RTO).
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| Can I pay the course off? |
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Yes, we have payment plans available for all of our E-Learning courses. This information can be found on the course information pages.
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| Can I stop and restart the course? |
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Yes. Once the course has been paid in full, it can be deferred for up to 2 years.
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| If I need more products during training can I purchase them from the college? |
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Yes. All of our students can purchase products at wholesale prices from Avalon Beauty College. A price list will be included in your first training pack. You can order online from our website www.surmanti.com.au.
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| Can I purchase products from the college after I have finished my course? |
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Yes. You can purchase surmanti products at wholesale prices from the college or online at www.surmanti.com.au.
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| Do I need to come to the college during my training? |
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No. You do not need to come to the college, all your training is completed online. If you are near the college, you are more than welcome to attend training workshops at nominated times.
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| How are the classes delivered by webcam? |
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You will receive training DVD's and manuals. These tools will will show you the procedures of the unit you are currently studying. It is recommended that you read and view these and practice a few services before your first online lesson. With the webcam setup, your lecturer can see and hear what you are doing and you can see and hear your lecturer. Your lecturer can make sure your techniques are correct and give you advice and suggestions while you are completing a treatment. Theory lessons are completed online with your lecturer. You will receive an 'Online Lesson Timetable' and you can book the lessons you wish to participate in.
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| If I need assistance with a subject or a question, who do I contact? |
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You can contact the college by phone on 08 9317 4401, by fax on 08 9317 1103 or by email - info@avalonbeautycollege.com.au. There is always someone available to answer your query.
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| Can I enrol at any time? |
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Yes. All you need to do is print an enrolment form from our home page. Complete the details and return to the college via email, fax or post. Once received, we usually process the enrolment the same day and send your training pack to you. You will receive an email once your enrolment has been processed that will supply you with 'log in' details to our website.
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| Do I have to complete everything online? |
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No. You can complete your assignments offline if you wish. We can email you a copy of the assignments.
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| If I choose the payment plan, how are the payments made? |
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You can direct transfer to our bank account, we can debit your credit card or you can send us a cheque or money order.
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| Do I need to complete work experience? |
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No it's not compulsory but if you would like or have the opportunity to attend work experience, it will be beneficial for you.
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| EXTERNAL STUDIES COURSES |
| How can I get a job when I finish the course? |
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Once you have had your practical assessment and completed the course you have the choice of working for yourself or working as an employee.Some choose to work for themselves either by setting up a Beauty Room at home or renting space in an existing Hairdresser or an Acrylic Nail Salon while others may choose to go "mobile" and take their skills into their clients' home.
Either way it gives you the flexibility to work the days and the hours you want to work; particularly if you have a family.Some people are more comfortable working for wages so you may choose to work for a Beauty Salon or Health Club or even a retail store.The choice is yours.
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| Can I pay the course off? |
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Yes you can. With our convenient "pay while you learn" system you can pay for the course while you study. All we need is a deposit and then a regular monthly payment through either a direct transfer from your Bank, credit card, cheque or money order once a month. It's that easy!
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| Can I stop and restart the course? |
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Yes you can. Once the course has been paid in full it can be deferred for up to two years.
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| Can I buy product at a discounted price while I'm studying? |
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Yes you can. Obviously you will need product to carry out the practical part of the course so we have products you can purchase at wholesale prices for most units and will assist in advising where else to go.
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| Can I do one or more separate modules rather than the whole course? |
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Yes you can. Some people may choose to do only one module. For example let’s say they are already a qualified masseuse and want to offer waxing as a service to their clients. They can enroll just to do waxing as a "short course" and after completion of the course and their assessment they would get a certificate in waxing.
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| How do the external studies courses work? |
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The Beauty Specialist Diploma course is made up of a number of units, such as waxing, tinting, manicure, pedicure, facials, & massage. We have an easy to follow training DVD for each unit; one of which is sent to you together with an assignment and relevant notes where applicable.
The DVD is yours to keep. You follow the instruction on the DVD to get the practical, hands-on skills and practice the techniques shown on your family and friends until you feel comfortable doing the treatment. Remember that you have the DVD to refer back to as many times as you like to perfect your technique.
You read the relevant pages from your text book to get the answers for the assignment - this is called "open book" learning. Once you have completed the assignment, it is returned to us for checking and comment. If there is another assignment relevant to that unit we will forward that to you.
We suggest you keep all the marked assignment papers for future reference. On completion of the assignments relevant to that unit we suggest you do the written assessment while everything is fresh in your mind. This is done by you nominating a suitable person in your town; it may be a School , Library, Policeman, JP, Marriage Celebrant, Nursing Sister, Fireman, Manager etc.
We send the question paper to them and they supervise while you complete the paper. They mail it back to us for checking and we let you know how you went. You will be assisted as to what questions to learn for the written assessment. You then move on to the next unit, and we follow the same format listed above.
With the format shown above, you can progress through the course at your own pace; a pace which suits you, a pace which allows you to work around any commitments you have, such as children, or sport or work.With the practical side you can video your work and send it to the college for marking, and then we can see how you are going and advise if there are areas you need to work on.
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| What happens if I have problems with a particular subject? |
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If you find you are having trouble grasping a particular subject, please remember that you are only as far away as a quick email or a phone call to your tutor who is a trained Beauty Therapist and Lecturer. Sometimes just getting the answer to a simple question will make everything fall into place.
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